Refund Policy
Service Guarantee
We are committed to providing high-quality weed control services. If you are not satisfied with a treatment, we will return to address the problem at no additional charge. Your satisfaction is our priority, and we stand behind the quality of our work.
Single Treatment Refunds
For single treatment services, if you are not satisfied with the results, please contact us within 14 days of treatment. We will arrange for a re-treatment at no extra cost. If you prefer a refund instead of re-treatment, we will provide a full refund for the treatment cost.
Seasonal Program Cancellations
If you have enrolled in a seasonal program and need to cancel:
- Cancellation before any treatments: Full refund of payments made
- Cancellation after one or more treatments: Refund for remaining treatments minus a $25 administrative fee
- No refunds for treatments already applied and completed satisfactorily
Commercial Contracts
Commercial service agreements may have different terms as specified in the individual contract. Please refer to your specific service agreement for details regarding refunds and cancellations for commercial accounts.
No-Shows and Missed Appointments
If we are unable to access your property on a scheduled date due to locked gates, inaccessible areas, or incorrect address information provided, we may need to reschedule. A $25 rescheduling fee may apply for repeated no-shows.
Weather-Related Rescheduling
Inclement weather may require rescheduling of planned treatments. Treatments will be rescheduled to the next available date. No refunds will be provided for weather-related rescheduling, as the service will be performed on the rescheduled date.
Refund Processing
Approved refunds will be processed within 5-7 business days. Refunds will be issued to the original payment method. For questions about refund status, please contact our office.
How to Request a Refund
To request a refund or report a concern:
- Call us at (318) 443-0170
- Email sullivanrandolph@weedsharpbc.cc
- Include your name, service address, and reason for the refund request
Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to this website.